Hard Water May Be Costing Your Business

Did you know there is a chance that hard water may be costing your business?

You could be losing money from something that you can't even see. Hard water can have a huge impact on the longevity of your energy use, the environment and most importantly, your plumbing infrastructure.

It might not seem so bad, spending a little more time and effort cleaning your equipment. But it's the effects you cannot see that are building up and will cost you in replacement parts, insurance cost and utility bills.

What is hard water?

Hard water is water with a high mineral concentration. This can come with some great health benefits in comparison to soft water - but it doesn't do any good for your business costs.

If you are a business in the UK, then hard water could definitely be affecting your business as the UK is classified as having very hard water.

What does hard water have to do with business costs?

Hard water can actually have an adverse effect on major appliances and equipment that you may not even realise.

As limescale and mineral deposits in water continually pass through pipes and plumbing, it builds up and starts to significantly restrict the flow of water.

This happens in appliances that use water, such as refrigerators, ice makers, washing machines, and dishwashers.

Untreated hard water can cause appliances to leak, malfunction, use more energy, need replacing, servicing or repair every few years.

Limescale build up

Firstly, no matter how thoroughly you have cleaned your equipment, if you have hard water in your area, limescale deposits are inevitably going to build up.

It can become quit a large job to regularly keep your equipment clean, which comes with associated costs and manpower. Any surface that hard water is in contact with can quickly become infested with limescale deposits. What makes it worse - limescale loves to stick to limescale. This makes it even harder to completely remove. This can also affect your business if you own a restaurant or coffee shop, as it can be unsightly for your customers, as well as affect the taste of your food and water.

Higher energy costs

A build up of limescale as a result of hard water can lead to energy inefficiency. Hard water means more energy is being used to run your plumbing equipment in your building, as well as increasing the associated maintenance costs. Equipment will have to work harder and for a longer period of time in order to heat water.

When the limescale builds, your boiler and heating equipment are easy targets as they are constantly in contact with hard water and will quickly impair efficiency, which in turn will increase utility bills. The Water Quality Research Foundation suggests that it costs 29-percent more to heat untreated water. But your business cannot run without hot water heaters, boilers and all necessary plumbing equipment, especially during your peak times.

Hot water heaters, boilers, and plumbing equipment must be maintained to keep a commercial building running at peak performance and to remain profitable. If they have to be regularly cleaned and flushed through, this is a huge waste of water, as well as energy and chemicals. There are a plethora of water treatment solutions available that can help keep energy efficiency high and utility bills low.

Plumbing issues

All your plumbing equipment is threatened if it is affected by hard water and limescale build up. This shortens the life span of the equipment in your building as it is likely to fail more often than it is manufactured for. This means that equipment will need to be replaced more often than planned, or regularly repaired which comes with expensive labour costs and sometimes, insurance payouts.

Hard water solutions

There are many treatment solutions to commercial hard water problems. One being a commercial water softener. Water softeners will reduce the limescale build up and overheating of equipment.
Using The Water Quality Research Foundation statistics, a typical commercial business (for example, a coffee shop or a restaurant) can save approximately 30% in energy per month. Water softeners can also save money on detergent costs and maintenance repairs.

European Watercare is Proud to be Featured in Catering Insight’s June 2019 Issue!


Autosoft Water Softeners Catering Insights June Issue 2019Catering Insights June Issue 2019


Focusing on business intelligence for the catering equipment industry, Catering Insights is a monthly business magazine that provides news, trends and analysis for those within the industry. It is available to read online in digital format and in print copy when subscribed to their monthly magazine.

European Watercare’s new range of Autosoft water softeners are proud to be featured in Catering Insight’s latest issue of June 2019. They are available for cold and hot water supply with easy to identify colour coded cabinets.Blue Cold Autosoft Water Softener

In blue, the Autosoft range of cold water softeners achieve softened water for warewashing and laundry giving exceptional washing outcomes and protect equipment from harmful scale and other minerals. Optical sensors control the backwash cycle for a dependable, precise performance and is available in 10, 14, 18 23 & 30 litre capacities.

The cold water softeners now have industry leading Pentair control valves fitted for additional assistance. This makes them smoother and more forward to service, quicker to set-up and have increased regeneration efficiency. The back-lit display is clear to see in dark areas. For use with a cold water supply up to 35°C.

Softened water for warewashing and laundry can be achieved with European Watercare’s Autosoft hot water softener. In red, this water softener produces superior washing results and protects equipment from harmful scale and other minerals. Optical sensors regulate the backwash cycle for a trustworthy, clear-cut performance. They are available in 10, 18 & 30 litre capacities and have a timed or meter control valve.Red Hot Autosoft Water Softener

The man behind the great photos of our new ‘Autosoft’ hot and cold water softeners is Steve Hughes. He has done an excellent job capturing the functionality of the controls and clean design on the softeners in his product photography shoot. You can find these photos in our brochure and our website



Why You Should Use Filtered Water In Your Restaurant

Water filters are not just a sales ploy. There are many benefits to your business, including financially.

In order to maximise the day to day performance of your restaurant appliances and enhance the taste of your water, cost-effectiveness and maintenance of your appliances there are certain things you can implement.

One big business-changer; using filtered water in your restaurant.

Protection of Expensive Kitchen Equipment

Many appliances that are a staple in the kitchen require water in order to operate. Water may seem clear and empty from the outset, but what you don’t realise is it’s full of minerals and dissolved solids like calcium, magnesium, zinc, aluminum, and iron, and this can wreak havoc on your appliances.

While it depends on your location as to the hardness of your water and the detrimental effect it can have on your appliances, it will inevitably eat away at your appliances and build up large amount of limescale.

By investing in a water filter, you will be able to remove water contaminants that can damage appliances and prolong their life. This, in the long run, will help save money by not needing to replace or repair appliances as often. Most warranties do not cover damage by limescale.

This counts for all equipment - the larger appliances like coffee machines, dishwashers and steamers, as well as small restaurant equipment such as glasses. You’ll see less scale build up and there will not be a need to descale appliances as often. It will also help reduce the number of unexpected breakdowns of appliances.

Environmentally Friendly and Cost Effective

While you are spending more time, money and effort on appliances because they are rapidly building up with limescale, your appliance will not be working as efficiently as it was built to be. Your heating appliances will not be able to work or heat as effectively and this will be reflected in utility costs.

By prolonging the life of your appliances, you will also be reducing the plastic waste produced by restaurants from things like packaging and bottled water.

Low Maintenance

Water filters provide optimal high quality water, which in turn provide long, maintenance-free machine running times. Filters do need to be changed, but the limescale build up will be significantly reduced.

Tastier Drinks & Meals

It has been suggested that by removing tap water contaminants, this not only prolongs the life of your kitchen appliances, saves you money, reduces cleaning efforts and is environmentally friendly, but can also make your food and drink taste better.

How? Well, without limescale build up - ice and water won’t have the same, fresh taste. Water rid with limescale has been known to have a funny taste and smell. Some people have been known to prefer ‘hard’ water, but it’s known to taste bitter or salty. This is due to the high amount of minerals that are dissolved in the water. This then has an adverse effect in the drinks you are serving in your restaurants, cold and hot beverages. Tea and coffee can be especially sensitive, so customers will know the difference.

Hard and soft water can also affect the taste and preservation of the food you are serving. Here are a few examples:

  • Beans failing to soften no matter how long they’re soaked and boiled. This is due to the minerals tightening up the plants’ natural pectin.
  • Bread products failing to rise as high as required. This is due to the effect hard water has on yeast activity.

By using a water filter in you restaurant kitchen, you can dramatically increase cost efficiency by prolonging the life of both big and small appliances, as well as decrease environmental impact and significantly increase the quality and great taste of food and water your restaurant serves.

Committed To Recycling 100% Of All Water Filters

WaterCare are proud to announce the launch of WaterCare Recycling initiative.

Why have we opened WaterCare Recycling & what are we recycling?

Building on our core philosophy of providing the most eco-friendly water treatment products available on the market today, it was a natural decision to progress this and develop a new area of our business dedicated to the recycling and re purposing of ALL water filters.

Therefore, we are now able to recycle and re-purpose ALL types of plastic and aluminium water filters using our newly operational recycling facility at our Head Offices in Harlow, Essex. We are also able to regenerate the expired resin from within these water filters to be used in future manufacture of new water filters.

How does recycling water filters benefit you?

The added value and service this new operation provides means that not only can you purchase your water filters, made right here in the UK by WaterCare, but you can also utilise this facility and help reduce plastic waste from filters to zero. In addition, all components of any expired, unwanted or end-of-line water filters will be re-purposed or regenerated for future manufacture in our products.

Benefiting our customers and our customers customers...

Our ability to use the recycled, high quality, raw materials in the production of our water filters is a key element in our efforts to protect the environment and continues our aim to become the most sustainable producer of water treatment products. It also offers clients the opportunity to deliver a strong and transparent message, both internally and to their customers, that they are passionately committed to reducing plastic waste throughout the industry through the supply of sustainable, eco-friendly water filters from WaterCare.

How can you get involved?


Either send your unwanted water filters back to us for recycling or contact us with details on how many you have to return and we will have them collected from you free of charge!*

What type of water filters can I send back to WaterCare Recycling?

Any Water Filter. We can recycle all major brands of filter; Brita, BWT, Everpure, 3M and all other manufacturers.

*Free Collection is dependent on location and volume. Please contact us for more details and to discuss your requirements.

Learn more about the recycling process

Stage 1 Collect, Disassemble & Sorting of Used Single Use Water Filter


recycling water filters


Stage 2 Extraction, Separation & Regeneration of Expired Resin


recycling water filters



Stage 3 Plastics Recycling


recycling water filters



Soft water in hotels

The Benefits Of Soft Water In Hotels

The hotel industry is a competitive sector, with hundreds of different establishments all competing to capture the attention of a finite number of travellers every year. As a result of this high competition, many hotels have found they have only one option: they have to go above and beyond what their competitors are offering, in as many different areas as possible.

This conclusion leads hotels to focus on the core basics of their service, aiming to provide the best customer service, the comfiest beds, and the best all-round experience for their guests. However, with these basics in place, hoteliers have to began to branch out and consider other ways that they can stand out from the crowd and distinguish their establishment as the place to be – all without impacting the overall efficiency and profitability of the hotel itself.

It’s fair to say that the above desire – to offer the best possible experience to customers and improve the overall running of the business – is a big ask, but there are a few ways of achieving a two-for-one; satisfying both goals in one fell swoop. While there are a variety of different ways to do this, we’re going to focus on one seemingly small, but undoubtedly significant, change that can hugely benefit any hotel: the installation of a commercial water softener.

soft water in hotels

What Is a Commercial Water Softener?

The water that is supplied to any business or household is the product of a long process of storage and purification to ensure it’s fit for use. During this process, water can become infused with a number of different minerals, such as limestone and chalk. When this happens, the water becomes “hard”; a term used to describe water that has high mineral content. While these minerals are harmless to human health, they do cause some problems – as we’ll discuss in more detail soon.

A commercial water softener seeks to remove these minerals from the water, so that all the water coming from taps and outlets in a hotel is “soft”. Here’s why soft water is so beneficial to hotels.

Soft Water Ensures Outstanding Cleanliness

As mentioned, hard water contains additional minerals. For the most part, these minerals are harmless due to their low volume – or at least, they’re harmless to human health.

Unfortunately, the minerals found in hard water have a number of downsides, the most obvious of which is their residue. These mineral deposits, for example, are responsible for water spots and brown marks – both of which can be very difficult to remove, and the presence of which will no doubt elicit a number of complaints from hotel guests. Soft water, on the other hand, contains no additional minerals, so there’s no need to worry about having to remove these deposits from tiles, flooring, and shower screens.

As a result, soft water means an easier job for cleaning staff, and fantastic, clean bathroom areas that guests are sure to appreciate.

Soft Water Makes Warewashing and Laundry Easier

The mineral deposits as described above don’t just impact tiles and flooring; they can also gather on fabrics, such as bed sheets and pillowcases and of course glasses plates and crockery.

While one would think a standard laundry process would remove these deposits, this sadly isn’t the case; in fact, further washing in hard water can make the problem worse. Over time, this can essentially ruin the fabric, creating stiff, uncomfortable bed linens that no guest is going to want to sleep on.

Likewise with consistent dishwashing. The effects of chlorine and limescale can cause clouding and streaks on glassware and crockery.  Soft water running through your dishwashing equipment will provide first class, clean, crystal clear, crockery and glasses that will impress your guests.

By installing a commercial water softener, the issue of mineral deposits is immediately removed. This results in a better experience for guests, lower laundry costs, and saves money by ensuring all fabrics are able to last for as long as possible

Soft Water Helps to Create a Superior Experience For Guests

There are four ways in which soft water via a hotel water softener can help to create a superior experience for guests:

An Improved Bathing Experience

As well as creating mineral deposits, hard water also changes the chemical composition of the water ever so slightly. This change is most apparent when using shampoo or shower gels; in hard water, these products will not produce much lather. Given that lather is often seen as a luxury when bathing, its absence can adversely affect a guest’s opinion of the bathroom facilities of the hotel.

A More Pleasant Hair-Washing Experience

When a guest rinses their hair after shampooing, the mineral deposits in hard water can cling to the hair strands rather than rinsing clear. When this happens, the result is far from ideal; the deposits can make hair seem stringy and greasy, even though it has technically recently been washed. However, when rinsing their hair with soft water, guests will experience light, bouncy, clean hair that looks and feels fantastic.

More Comfortable Bathing

Studies have found links between hard water and skin conditions such as dry skin or eczema. By installing a water softener, hoteliers can be sure that their guests will be able to bathe comfortably, with no risk of these common skin issues being exacerbated during the bathing process.

A Preferable Drinking Experience

If the water is hard, many guests will find that hotel drinking water is rather unpalatable; hard water has a distinctive taste due, once again, to the minerals it contains. By installing a water softener, hotels can be sure that their hotel tap water will be free of any such issues, ensuring guests are able to adequately quench their thirst with highly drinkable water that suits their palate. Your hotel Barista will be serving up great tasting coffee too, using only the best ingredients – your water!

In a highly competitive industry, hoteliers have to go the extra mile for their customers and – wherever possible – ensure the running of their hotel is as smooth and hassle-free as it can possibly be.

As we have seen, installing a commercial water softener is more than suitable for achieving both aims, allowing for quicker and more efficient cleaning, boosting the guest experience, and even helping to save money on replacement linens. As a result, if you run a hotel, choosing to install a water softener is truly a no-brainer, and a choice that your establishment will benefit from in a multitude of different ways.

soft water in hotels
soft water in hotels

Breast cancer awareness

European Water Care And Meiko Joined The Fight Against Breast Cancer

Who Are Against Breast Cancer and What Do They Do?

Against Breast Cancer are a charity who raise money to fund the research into preventing secondary breast cancer and finding new treatments. The founders are on a ‘quest for a future free of breast cancer’. The two behind the charity – Dr Anthony Leathem and his wife Patricia, selflessly worked hard to create the successful charity. They built it from the ground up themselves.

The couple started raising funds in the supermarkets growing and selling sweet peas and selling ginger cakes.

All their hard work and research is appreciated by many, including European WaterCare and Meiko UK Ltd, who are doing their part to raise money for the respected charity.

Meet the Duo Behind the Popular Pink Water Softener

European WaterCare

European WaterCare are UK manufacturers providing environmentally sound and cost effective watercare solutions. European WaterCare provide leading industries such as UK food service and warewashing with commercial water softeners, filters, calcium treatment units, reverse osmosis units and monitoring products.

Meiko UK Ltd

Meiko are a leading company in the UK for professional warewashing, cleaning and disinfection technology. Meiko provide top of the range cleaning solutions for hotels, restaurants, bakers, canteens, nursing homes, hospitals and many more. Meiko were excited to be raising money for Against Breast Cancer, as it’s a charity close to their hearts.

How are we doing our part to help fight against cancer?

Earlier this year, European WaterCare and Meiko UK joined forces to help raise money for Against Breast Cancer. Together, the leading companies launched special promotion for pink water softeners.

They vowed for that every softener sold between March and June 6, 2018, they would jointly donate £50 to Against Breast Cancer.

The unique, pink water softener was manufactured by European WaterCare and supported by Meiko’s head office team, with the pink softener available to caterers nationwide. The team headed out to Hotelympia 2018 to display the hot pink softener, so consumers could see it for themselves!

Where did this amazing idea come from?

Paul Anderson visited the European WaterCare factory last year and asked the question ‘can you manufacture a Pink Water Softener?’

‘Of course we can! Why?’ ‘It would be a great idea to produce one and have on our stand at Hotelympia and use it to raise money for Breast Cancer’ he said.

So that’s exactly what this duo set out to do!

Success! The pink water softener campaign was a success to say the least. The team raised £620.00 for Against Breast Cancer!

European Water Care and Meiko Against Breast Cancer

Christmas and New Year Opening Times

Christmas and New Year Opening Times

We would like to inform you of our availability over the upcoming 2018 Christmas and New Year period.

Last dispatch day for your professional water treatment products before Christmas is Friday 21st December 2018.

We will be closing the office for the Christmas & New Year period on Friday 21st December 2018 at 5pm and re-opening for business as usual from 8am on Wednesday, 2nd January 2019.

If for any reason you have an emergency, please use the call-out number provided below during the festive close down only.

01279 780250

We would like to take this opportunity to wish you all a Merry Christmas and a prosperous New Year.

Thank you for your business in 2018 and we look forward to working with you again through 2019.

London To Monaco Cycle For Marine Conservation Charity

London To Monaco Cycle For Marine Conservation Charity

European Watercare is delighted to have sponsored a 930-mile London to Monaco cycle ride to raise funds for marine conservation.

The London to Monaco Cycle is a charity event in aid of The Blue Marine Foundation (BLUE). BLUE is a conservation charity dedicated to creating marine reserves and establishing sustainable models of fishing around the world.

European Watercare is committed to improving the quality of water and the environment through sustainability. This charity bike ride ties in with our green ethos and dedication to plastic waste reduction. All European WaterCare UK manufactured water filters offer a better deal for the environment through sustainable manufacturing processes and products.

The annual cycling challenge, which launched in 2016, will see cyclists ride through 8 countries in 7 days. The ride kicks off on Wednesday, September 19 from London with participants crossing the finishing line in Monaco on Tuesday, September 25.

London to Monaco was founded by one of BLUE’s long-standing partners Winch Design. It is supported by a range of global businesses, including our client, UK artisan coffee roasters, Climpson and Sons.

London to Monaco is the ultimate cycling challenge to support our oceans. The grueling route will take riders through the cobbles of Roubaix, sections of Tour de Flanders, two Grand Tours and three other WorldTour stage races.

BLUE’s aim is to see at least 10% of the ocean under protection by 2020, with a long-term aim of 30% protected. Funds raised have supported projects on Ascension Island, the Maldives, Aeolian Islands, the Solent and in the Mediterranean where we are combatting plastic pollution with the Prince Albert II of Monaco Foundation. In just 8 years, BLUE has helped protect over 4 million square kilometres of ocean. To donate to the London to Monaco Cycle in aid of BLUE, click here.

The Benefits Of Reverse Osmosis Water For Coffee Shops And Cafes

The Benefits Of Reverse Osmosis Water For Coffee Shops And Cafes

Reverse osmosis water sounds like it could be a setting on Dr Who’s sonic screwdriver or perhaps a problem with the warp drive on the Starship Enterprise in Star Trek.

Osmosis is actually a natural process where molecules of a solution tend to pass through a semipermeable membrane into another solution until the concentration levels are the same on both sides. Applying pressure on the weaker solution reverses the process.

It can be a long journey from a black rain cloud to the tap in a coffee shop or cafe. In some cases, thousands of years. During that time, the water picks all manner of bits and bobs from the rocks it passes through. And that’s not to mention the bacteria, viruses, and industrial and human waste it collects as it flows through our streams and rivers.

In fact, studies reveal that tap water can contain calcium, sulphate, magnesium, sodium, potassium, manganese, iron, aluminium, nitrates, phosphorus, copper, zinc, lead, chlorine, fluoride, pesticides, polynuclear aromatic hydrocarbons and hormones (yes, hormones).

Industrial reverse osmosis systems and units for commercial reverse osmosis water from European Watercare remove 99.8% of these contaminants.

What Are The Benefits of Reverse Osmosis Water?

The advantages of reverse osmosis water are that we are left with a pure and consistent taste and the coffee making machine doesn’t get clogged up with limescale.

Remember that hard water, typically heavy with calcium or magnesium compounds, is great for our bones and teeth, but it’s not so friendly to machinery. It can lead to limescale build-up and corrosion. Yes, sounds expensive. And that makes reverse osmosis for coffee machines cost effective.

What is The Best Water to Make Coffee?

Oh dear! Opinions are aplenty, I’m afraid. To sit on the fence, the best water for coffee is down to personal choice.

But if you want to avoid the natural and glorious flavour of the coffee beans being masked by rust from pipes or chalk from them thar hills, pure water produced by the reverse osmosis process has to be number one on your list.

All water companies add chlorine to kill off bacteria. Sometimes you can taste it. Lovely. If the water usage is high, it reaches you quicker and doesn’t lose so much chlorine while sitting in pipes.

Coffee shop and cafe owners can rest assured that the health of their customers is not being compromised in any way by providing the purest possible water.

How to Remineralise Water After Reverse Osmosis

Adding minerals to reverse osmosis water may sound a bit contradictory. But many coffee lovers reckon trace amounts of magnesium and calcium actually enhance the flavour and aroma. And, of course, both minerals are needed for healthy bodies.

The ECOSOFT RObust PRO from European Watercare, who are specialists in water treatment solutions for coffee machines, has an inbuilt RObust PRO filter which allows water with some calcium and magnesium back in. And that leaves you with a delicious cup of coffee with all the nasty bits removed.

The Future Of Water Treatment Technology: What Will It Bring?

The Future Of Water Treatment Technology: What Will It Bring?

Did you know that 783 million people globally do not have access to clean and safe water? Did you also know that water scarcity in the future is a real issue? As a result, the future of water treatment technology will see fresh methods of purifying water so that everyone has access to fresh water that’s safe to drink. There are tons of different ways to purify water and here’s what the future has in store for us.

Solar Technology:

Using sunlight to generate clean water goes back well over two thousand years. Sunlight has long been known to deactivate organisms in water that can make humans ill when drinking untreated water. This water cleaning process however, can take a few hours, depending on weather conditions and temperature. Recently, scientists discovered that black carbon-dipped paper with sunlight, can expedite the water purifying process. it’s been estimated that ten to twenty litres of clean water can be produced every day through the use of black carbon dipped paper to absorb and vaporise water, alongside the use of a solar still. This natural water treatment process of using sunlight is low cost, low energy, and yet – extremely efficient.


Nanotechnology works extremely well in water purification, because nanomaterials have large surface areas, selective permeability, high reactivity, affinity for specific contaminants, good reusability and excellent flux rates. The use of nanotech biosensors in water sanitation is a new process and it works by detecting pesticides and heavy metals in water. Nanoparticles are made to be too large to pass through a filter and they work by attracting heavy metals and pesticides and this process itself removes the impurities from the water. Recently, scientists invented a cheap nanoparticle water filtration system that for the first time, was able to remove chemical components such as lead and arsenic in the water, due to a chemical filter that blocked contaminants.

Water Desalination:

A recent breakthrough in advanced water technology is filtering the salt water from the sea, into drinkable water. Scientists at the University of Manchester recently discovered how to precisely control the size of pores in a graphene oxide sieve. This breakthrough allowed the scientists to filter out the salts in water to make the water safe to drink. Another recent discovery by scientists and UK engineers is the use of ultrasound waves to purify and desalinate ocean water. The system works by utilising ultrasound waves to ‘explode’ the unclean ocean water into particles smaller than ten microns. These microns evaporate and condense, which then results in clean and pure water.

High-Tech Filtration:

Water scarcity in the future is a real concern and scientists have been getting extremely creative with their water purification methods. A innovative method is the development of water filtration technology that converts cow manure into filtered water that can be utilised as fertiliser. Cow manure is predominantly water and one thousand cows can produce approximately ten million gallons of water annually. This water purification process uses an anaerobic digester to produce energy from the waste. It’s also used with an ultra-filtration reverse osmosis system to create the water byproduct.

Water purification technologies of the future are sure to include advancements in solar technology, water desalination, high-tech filtration and nanotechnology. If you are looking for clean water, European Watercare can provide you with high quality water filters and calcium treatment units.