Innovation and Product Development
Innovation has been at the heart of European WaterCare from the outset and continues to set the tone of our business with new product ranges launched in 2015 and 2016. In 2015 we successfully launched our range of iX Water Filters with an internal, replaceable cartridge – which not only challenges the existing business model for quick change cartridges but also brings down operating costs. iX Refill Insert Technology offers clients the opportunity to save money and provide a truly eco-friendly solution with greatly reduced wastage.
Improvements Across Sales, Operations, Production & Supply Chain
We have taken a critical look at our culture, efficiencies, communication, quality control and compliance. As a result of this, we are a more integrated and connected business offering improved communication and service to our customers. We have implemented process changes across operations, production and supply-chain to improve product quality and availability with the aim of increasing overall customer satisfaction.
First Class Service, Back-Up and After-Sales Care
Our products are supported by our fully trained technicians providing nationwide service and support and backed up by our team of admin professionals who provide a first class service to our growing customer base.